Passionate – Dedicated – Professional
Technical Support & Customer Service
This is the official support page for DASCIN. If you have any questions, need assistance, or would like to get in touch with our team, you can contact us here. We’re happy to help with all types of inquiries – whether they relate to our services, technical support, partnerships, or general information.
Our support team aims to respond within 24 hours on business days (Monday – Friday, 9:00–18:00 GMT+1).
Or email us directly with your query:
Support FAQs
Please double-check your email address and password. If you’ve forgotten your password, use the “Forgot Password” link on the login page to reset it. If you’re still unable to access the platform, contact us at info@dascin.org or use the contact form on this page.
Login details are typically sent within 1-5 minutes of your registration. Please check your spam or junk folder. If you haven’t received anything after 2 hours, reach out to us with your registration details.
Make sure you’re using an updated browser (we recommend Chrome or Firefox). Clear your browser cache and try again. If the issue persists, send us a screenshot and a description of the issue so we can assist you.
If you have purchased an exam, you will receive an exam voucher. With this exam voucher, you can schedule your exam at any moment:
Exam Scheduling Link: https://publicexambookings.apmg-international.com/
Please note that exam scheduling is arranged by APMG-International.
Verify that you’re entering the code exactly as provided. If the issue continues, please send us the code you’re using and a screenshot of the error message so we can investigate.
Digital badges and certificates are issued within 5 business days after successfully completing your exam. If you haven’t received yours after this period, please check your email (including spam folders) and contact us if it’s still missing.
